After purchase I can't download my video
When you purchase a video (no membership) after your purchase you can download it by clicking on PPV in main menu.
The videos are not all in the member area
Several membership areas is online in in pre-sales and videos are updated regularly. You need to visit your area regularly to be able to download the latest.
The download is not working and my number of downloads remaining is 0
You must get in touch with us, explain to us why your download is at 0 and the title of the video in question. Subsequently, we will reset your area and you will be able to download again.
Why the resolution of the videos are 1200kbs and 1600kbs?
All the videos after 2010 are this resolution because it is the best we can offer you. We are located in the Dominican Republic and the fastest internet connection is 1.2 meg for download and 612K for upload. In addition we must add frequently disconnection. You will understans that we can not spend 8 hours to upload each video, that will duplicate our prices.